Legal
Refund & Returns Policy
Smart Tech Global Limited
DRAFT — not yet in effect. This document is a draft template that requires legal and business review before publication. It does not create rights or obligations until finalized.
Aviso: Este documento legal solo está disponible en inglés. La traducción al español se publicará una vez revisada por asesores legales.
1. Scope
This policy will describe how refunds and returns are handled for products and services sold by Smart Tech Global Limited. No refund commitments are made until this policy is finalized.
2. Subscriptions
[Cancellation timing, trial periods, and any pro-rated refunds to be defined per product.]
3. Digital products
[Conditions under which digitally delivered products may be refunded to be defined, in line with applicable consumer law.]
4. Physical products
[Return window, product condition requirements, return shipping responsibility, and exchange options to be defined.]
5. How to request a refund or return
[Request process and contact channel to be confirmed.]
6. Processing
[Refund method and processing timeframes to be confirmed with payment providers.]
7. Statutory rights
Nothing in this policy is intended to limit any rights you may have under applicable consumer protection law.
Contact
Smart Tech Global Limited, a company incorporated in Hong Kong. Registered address: 6th Floor, Hecny Tower, No. 9 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong.